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POSITIVE SOFTWARE COMPANY
SUPPORT
POSitive Software support subscriptions are available as month to month
or annual agreements. Our friendly customer support representatives are ready
to help you with questions or problems concerning POSitive products.
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Telephone support is available Monday through Friday from 8AM to 4PM PST.
​E-Mail: support@gopositive.com
Support Telephone: 866-368-2266 or 509-392-6636
SUPPORT OPTIONS
Product maintenance and support is an important consideration when purchasing any software, and you must be on a current POSitive Subscription in order to install or update all version 6 (or higher) products. Also, some optional features, such as Gold Features, require a subscription for activation and use.
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